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Friday 11 January 2013

Trust us...

Posted by at 8:34 AM

We love getting a letter like this!  This homeowner was travelling when we got a call that there was no heat on New Year's Eve!  The customer had us do several small jobs in the past and so she trusted the advice we gave her even though she wasn't able to see the problem first hand.  What a comforting feeling to know you are being treated fairly and honestly.